FGMarkets AI | Professional Trading Platform
⚠ Disclaimer: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.
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Frequently Asked Questions

Find answers to the most common questions about our platform, trading services, and partnerships.

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How do I create an account?

Click on the "Open Account" button on our homepage. Fill in your details, verify your email, and complete the KYC process. Once approved, you can fund your account and start trading.

What documents are required for verification?

We require a valid government-issued ID (passport, driver's license, or national ID), proof of address (utility bill or bank statement from the last 3 months), and in some cases, proof of source of funds.

How long does account verification take?

Most accounts are verified within 24-48 hours. In some cases, it may take up to 3 business days if additional documentation is required.

What trading platforms do you support?

We support MetaTrader 4 (MT4), MetaTrader 5 (MT5), and our proprietary web-based platform. All platforms offer advanced charting, technical analysis tools, and automated trading capabilities.

What instruments can I trade?

  • Forex: 50+ currency pairs
  • Commodities: Gold, Silver, Oil, and more
  • Indices: S&P 500, NASDAQ, FTSE 100, and others
  • Cryptocurrencies: BTC, ETH, LTC, and more
  • Stocks: Major global companies

What are your spreads and commissions?

We offer competitive spreads starting from 0.0 pips on major currency pairs with a small commission per lot. For our standard accounts, spreads are commission-free with slightly wider spreads. Please check our pricing page for detailed information.

How do you protect my funds and data?

We use advanced SSL encryption for all data transmission. Client funds are held in segregated accounts with top-tier banks. We also offer two-factor authentication (2FA) for added account security.

Is my personal information shared with third parties?

We do not sell or share your personal information with third parties for marketing purposes. Your data is only shared with necessary service providers (banks, payment processors) to facilitate your trading activities, and we ensure they maintain strict confidentiality.

What are the system requirements for MT4/MT5?

  • Windows: Windows 7 or later, 1GB RAM, 50MB free space
  • Mac: macOS 10.14 or later (with Wine or Parallels)
  • Linux: Ubuntu 18.04 or later (with Wine)
  • Mobile: iOS 12+ or Android 5.0+

How do I install an Expert Advisor (EA)?

Download the EA file (.ex4 or .mq4 for MT4, .ex5 or .mq5 for MT5). Open your MT4/MT5 platform, go to File → Open Data Folder, navigate to the MQL4 or MQL5 folder, and place the file in the "Experts" folder. Restart the platform and drag the EA onto a chart.

How can I become a partner or affiliate?

We offer an affiliate program with competitive commissions. Simply fill out the partnership form on our website, and our team will get back to you with the details. We work with individuals, businesses, and influencers who want to promote our platform.

What is the commission structure for affiliates?

Our affiliate program offers revenue sharing up to 30% of the spread or commission generated by your referrals. We also offer CPA (Cost Per Acquisition) models for high-volume partners. Contact our partnership team for a custom plan.

Still Have Questions?

Our support team is ready to help you. Reach out to us through any of the channels below.

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Join thousands of traders who have chosen FG Market Star for its technology, security, and client-first approach.

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